Please keep all packing materials and documentation in the event
that your merchandise needs to be serviced or returned for any
Before returning any product your must have a Return Merchandise
Authorization (RMA) number. You may obtain this number by calling or
emailing Performance Flies. When contacting us regarding a return you
should provide the following: customer name, date of purchase, item
purchased (with serial number if applicable) and nature of the
All defective products will be accepted for credit, exchange or
repair, at Performance Flies' discretion, when received within 30
days of purchase date.
If you're not satisfied with a product, you may it return it in
new condition in its original packaging for up to 30 days from
purchase to receive a full refund. If you would like to cancel your
order for any reason, you may do so before the order is shipped and
receive a full refund. Orders canceled after shipment will result in
a shipping and return shipping charge as well.